Festival Essentials

Everything you need to know

Do you have a question? The answer you are looking for is here!

How does one get here?

Getting to Scorrier House couldn't be simpler. The nearest train stations are:
Redruth Train Station - 10 minute taxi ride
Truro Train Station - 15 minute taxi ride
Or by car, simply follow the directions on the map or use the address Scorrier, Redruth TR16 5AU for Sat Nav. SAT NAV often gets it wrong to Scorrier house, so once you get close, simply look for festival signs and head for the main entrance.

Can I get a refund?

Tickets are non-refundable. You are free to sell your tickets, but you need to let us the name of the new ticket holder so that we can make changes on our records. Please email us using the contact page and quote your booking reference.

What tickets do I need if I want to stay overnight?

To stay on site overnight on any given night, Weekend camping tickets must be purchased for each person staying. Any vehicle being slept in overnight will also need a valid campervan or motorhome pitch (depending on the size of vehicle), which must have been purchased on this website. All occupants of the vehicle must also have weekend camping tickets. Camping tickets are for the whole weekend. Camping tickets are not available on a per night basis. Tickets are not refundable.

What time does the festival open?

Campervans and campers can arrive from 10:00 on Friday to park and pitch tents.

The festival starts at midday on Friday and runs through to 02:00. Gates open again at 09:00 on Saturday and close at 02:00.

On Sunday gates open at 09:00 and close at midnight

What is the security situation?

There will be a vigilant security team operating within the festival, searching bags, checking vehicles and monitoring the site with CCTV. There is zero tolerance for antisocial behaviour and the use of any illegal substances. No glass is allowed on site.
A robust fencing and security entrance system will be in operation.

Tickets and wristband collection, what's the score?

When you buy your ticket online, an E-ticket will be emailed to the email address you provided.
Simply print this out and bring your E-ticket print out to the entrance of the festival with ID, where it will be exchanged for wristband(s) anytime from 10am Friday 29 May . Wristband collection will be available for the entire duration of the event
If you have bought an E-ticket with your credit card details and have given it to someone else, simply drop us an email to let us know their name and we will make sure that person can gain access.
If there are multiple people booked under one ticket order that are arriving at different times, just print the same E Ticket off for the individuals and our box office staff will check people in separately from the same order.

Can I bring my own food, drink and alcohol?

Food can be brought into the camping areas. No food or drink is to brought into the main festival arena at all. We have a huge selection of food and drinks within the site to choose from.

Bringing alcohol into the festival area is strictly prohibited, however, a small amount for personal consumption is allowed within the campsite. Up to one crate of beer or one bottle of spirits, or two bottles of wine per person per weekend camping ticket. No Glass allowed, anywhere.

Our security team will be checking for glass containers and will confiscate any alcohol that is deemed to be more than for personal consumption.

How does camping work?

Cars can come and go throughout the day. Access is allowed in and out of the festival at all times so long as wristbands are worn.

Camping vehicles, please bring plenty of your own water. The water and showers are supplied in the main campsite which is approximately a five-minute walk from the campervan area.

Camping includes Sunday night, we ask that everyone vacates by midday on Monday. Campervan, motorhome and caravan awnings are accepted but must fit within the allocated pitch size of 5x3m for a campervan or 8x4m for a motorhome/caravan.

Tents are NOT permitted in the caravan/motorhome/campervan areas. The festival is a very short walk from the parking and camping area, approximately a three minute walk.

There is a family camping area, separate from the main camping area. Tents are restricted to the camping area only and are not allowed next to vehicles in the car park or campervan area.
The camping field is directly next to the car park so it is not far to walk with your tent/belongings.

To stay on site overnight on any given night, weekend camping tickets must be purchased for each person staying.

Toilets, showers and fresh water are all available within the campsite.
It is not possible to purchase camping tickets on a per night basis.
Any vehicle being slept in overnight will also need a valid campervan or motorhome pitch (depending on the size of vehicle), which can be purchased online. All occupants of the vehicle must also have weekend camping tickets.

Trailer Tents are treated the same as Caravans and will need a caravan pitch ticket as well as a weekend camping ticket per person

Glamping Bell Tents Whats Included?

To stay in a Luxury Glamping Bell Tent, simply choose the bell tent option in the ticket section. Included are 4 air mattresses, lighting and power to charge your mobile phone and devices and decor. Please bring your own bedding.

Please note that all luxury bell tent occupants must also purchase a weekend camping ticket.

Can I bring my dog, pets or animal?

We are afraid not unless of course, you have a guide dog.

General enquiry?

People are free to come and go from the festival over the weekend, providing wristbands are worn at all times.

No fires or BBQs are allowed in the campsite. Gas stoves are allowed.
No alcohol or glass to be brought onto the site.

Camping is only available as a weekend option. Day ticket holders must vacate the site when the festival closes at midnight.

To upgrade to a camping ticket, you can pay the difference in price on arrival at the box office.

No dogs or other pets allowed at the festival or in the campsite or in vehicles in the parking areas.

Lost ticket?

If you cannot locate or have misplaced your ticket, please use the contact form on this website.

Is there disabled access?

Festival is on short grass on firm land, please be aware that ground conditions can change depending on the weather. We will keep all customers updated on our social media platforms. Disabled access toilets will be provided.

Can I have a campfires?

Sorry, no.

Can i bring my Drone

No, Due to Health and Saftey we can not permit the use of Drones during the festival and on the site.

Young Persons Ticket Access

Please be aware new for 2020 due to our licencing conditions, Under 18s are not allowed access to the festival unless accompanied by an 18+ Ticket Holder.
In order to enforce this, we have only made it possible to purchase a Young Person's Ticket (13 - 17 years old) in conjunction with an Adult ticket. In order to add an individual Young person's ticket to an existing order, please message us through the contact form on the website where we can process this on a one to one basis.