I have a Quick Panda Digital Pass, can I use this at other events?

You can use your Quick Panda digital access pass to apply for accessibility at any of our festivals. You can apply for The Great Estate here

I have my Nimbus Access Card already. What do I need to do?

If you already have an access card, you can apply for your adjustments here

How do I apply for an Essential Companion ticket?

You must buy all other tickets you require for the festival as you need the ticket codes to apply for the Essential Companion ticket. You also need to have a Nimbus Access Card (APPLY FOR THIS HERE), or a Great Estate / Quick Panda Productions Access Digital Pass (APPLY HERE.)Once you have purchased all tickets you require, and you have your pass you can apply for the Essential Companion ticket here

This pass is linked to, and can only be used alongside, the event ticket used by the cared for person. As such, the Essential Companion and the cared for person cannot enter the event separately and must stay within reasonable proximity of each other at all times.

An Essential Companion must be an able-bodied person aged 18yrs or over, and they must assist and carry out full and safe ‘duty of care’ for the cared for person, at all times.

Please note, if you purchase your Essential Companion ticket – we cannot offer refunds.

The Essential Companion ticket is for festival entry only, if you need to access The Octopus Garden everyone needs to purchase a ticket for this.

What is the difference between an Access Card and a Great Estate Digital Access Pass?

An Access Card is a universal way of conveying your access requirement with organisations and ticketing systems in the UK and beyond. You can purchase an Access Card for £15 for 3 years and this covers you for any event or attraction that are part of the Nimbus scheme.

A Great Estate Digital Access Pass is a free way of conveying your access requirements, but is locked to the Great Estate Festival and cannot be used for any other event or attraction. You still go through the same process but receive a digital number and no card. It lasts for 3 years, and you can always upgrade to a full Access Card at any point.

How can I apply for a Great Estate Digital Access Pass?

To apply for your Great Estate Digital Access Pass, please click here and go through the simple registration form and upload any validating evidence about your access requirements. Remember, you will only have to do this once and it will last for 3 years for your Great Estate application!

Once I have a Great Estate Digital Access Pass or Access Card, how do I use my card to get essential companion tickets?

Once you have your Great Estate Festival Digital Access Pass Number (found on your confirmation email) or to use your Access Card you will need to purchase all the tickets you require for your party (except the essential companion ticket), then apply for your companion ticket here.

Please note – if you purchase your essential companion ticket we cannot refund this to you.

Why is the process changing and how does this benefit me?

As we ourselves are not experts in the Equality Act, validation of your access needs will now be through Nimbus Disability via an application for the Great Estate Festival Digital Access Pass. This is a free pass that will be valid for 3 years. There will also be the option to upgrade to an Access Card for £15.00 which you can use at other venues, events, attractions throughout the UK. Validating this way ensures everyone gets the right support while preventing any misuse.

Our commitment to accessibility remains unchanged. Our friendly team and staff are still here to support you if you have any questions or need assistance. For further support you can contact dale@quickpandaproductions.co.uk

Can I bring my Assistance/Guide dog to the festival?

Trained and well behaved assistant / guide dogs are welcome to join us at the festival. All dogs must be kept on lead at all times, and must be clearly identifiable with a jacket. You need to have your Access Card (with assistance dog symbol) or accredited paperwork for the dog as you may get questions from security or other team members as there is a strict no dog policy onsite. Please ensure you clear up after your dog, and take them away from the main festival arena to do their business.

If there is any breach to the rules you will be asked to leave site with your dog.

Is there a re-entry parking charge for the Accessible parking?

There are no parking charges for re-entry for anyone with blue badge parking. We do recognize that you may need to go offsite to pick up other requirements that we are unable to provide onsite and that you may need for the festival.

I have missed the deadline for applying for an essential companion ticket and other medical needs. What can I do?

If you have missed the deadline, please do contact us as soon as possible or alternatively if it is just a essential companion ticket you require, please bring your Access Card or Access Pass to the box office on the day and we can provide you a essential companion pass there as long as you already hold a festival ticket.

Please bear in mind we have a limited number of accessible camping pitches, and these may have already sold out.